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2020 CSAP Fall Virtual Conference

CSAP Fall Conference
in collaboration with ASHA

November 21, 2020
Virtual Conference

Times noted are Eastern Standard Time

Note: Times subject to change.

Saturday, November 21

10:30 am – 10:40 am EST

Welcome and Opening Comments
Amy LeBert, CSAP President

10:40 am – 10:50 am EST

State Recognitions
Theresa Rodgers, President, American Speech-Language-Hearing Association

10:50 am – 11:35 am EST

Leadership in 2020: Crisis and Opportunity
Theresa Rodgers, MA, CCC-SLP, ASHA Fellow, President, American Speech-Language-Hearing Association

While change is inevitable in any work setting, organization or environment, the global pandemic forced a rapid response by those in leadership positions. Not only are we entrenched in a public health emergency, 2020 has also been a year of immense conflict and oppression resulting in the recognition that, unfortunately, racism is pervasive in today’s society and that we must reexamine diversity, equity and inclusion in the professions, within our associations and in CSD programs. There has been and continues to be a need to reframe our thinking and to expand our actions in response to circumstances. This session will focus on key leadership values in challenging times that drive performance and change as well as effective tools, strategies and resources.

Learner Outcomes: At the end of this presentation, participants will be able to:

  • Identify critical actions taken by association leaders in response to the pandemic
  • Delineate transformative leadership values
  • Discuss how diversity, equity and inclusion are important at every level of leadership

Level of Learning: Introductory

11:35 am – 12:05 pm EST

A Social Citizens' Guide to Civil Communication: An Essential Component of Effective Communication
Arlene A. Pietranton, PhD, CAE, Chief Executive Officer, American Speech-Language-Hearing Association

With the advent of social media and the continued popularity of online communication platforms, we have all become publishers. We are all eager to express ourselves and our opinions. And while the professions of audiology and speech-language pathology are all about effective communication, there is growing concern that civility and basic respect for one another are on the decline nationwide. Survey research backs this up, and ASHA’s own survey of members in 2018 confirms this is a concern for a significant percentage of ASHA members.

This session will explore ASHA's Civility Tool Kit and the resources from the National Institute For Civil Discourse to learn what we and our professional organizations can do to promote civility in our professions, our workplaces and our personal lives.

Learner Outcomes: At the end of this presentation, participants will be able to:

  • Cite the fundamental components of civility and civil discourse.
  • Describe the relationship between civility, effective communication and professional ethics.
  • Identify steps state associations can take to promote civility and civil discourse
  • Level of Learning: Introductory
  • 12:05 pm – 12:35 pm EST

    Dollars and Sense for State Associations
    Robynne Kratchman, MS, ABD, CCC-SLP, President, New Jersey Speech-Language-Hearing Association

    One of the primary responsibilities of a state speech-language-hearing association's board of directors is ensuring the financial stability of the Association. This involves an understanding of developing a budget, establishing a financial policy, overseeing revenue generation and expenses and dealing with the unexpected. COVID-19 has had a significant impact on many state associations' bottom line. This presentation will provide an overview on these topics and provide some nuts and bolts information including sample policies, procedures and processes as well as some suggestions for planning for tough times.

    Learner Outcomes: At the end of this presentation, participants will be able to:

    • Develop a budget using historical assumptions and realistic projections
    • Establish a financial policy
    • Coordinate planned spending with the Association's goals

    Level of Learning: Introductory

    12:35 pm – 1:05 pm EST

    Conflict Management: How to Make it Work for Your Leadership Style
    Kim Ward, AuD, CCC-A, Immediate Past President, Mississippi Speech-Language-Hearing Association

    Conflict management is a process in which any leader should be knowledgeable and well-versed in to be successful. Leaders in state speech-language-hearing associations are certainly not exempt. Leaders are tasked with the responsibility of shaping organizations and its members and becoming informed on conflict management can only enhance our professions. Research reflects training on conflict management for leaders can have positive outcomes for the organization. Specific strategies on how a leader can incorporate his/her own social style with their leadership style to appropriately manage a conflict will be discussed.

    Learner Outcomes: At the end of this presentation, participants will be able to:

    • Identify the definition of conflict management as well as difficulties presented in leadership roles.
    • Utilize the information presented to analyze his/her own leadership style and how it aligns with others in their organization.
    • Identify key strategies on how to manage conflicts using their social and leadership style.

    Level of Learning: Introductory

    1:05 pm – 1:35 pm EST

    Lunch Break

    1:35 pm – 2:05 pm EST

    Stretch Your Knowledge of Telepractice
    Tim Boyd, MPH, Director, State Health Care and Education Affairs, American Speech-Language-Hearing Association

    A review of current policy issues and trends affecting the use of telepractice by audiologists and speech-language pathologists, including an analysis of changes to state telepractice law brought about by the COVID-19 pandemic.

    Learner Outcomes: At the end of this presentation, participants will be able to:

    • Identity the fundamental requirements to begin delivering services via telepractice.
    • Identify nationwide policy trends in the regulation of telepractice.
    • Identify changes to telepractice regulation that occur during declared state of emergencies such as the COVID-19 pandemic.

    Level of Learning: Intermediate

    2:05 pm – 2:35 pm EST

    Our Culture
    Kandis Chatman MS, CCC-SLP, Past President, Speech and Hearing Association of Alabama

    Minorities make up eight percent of ASHA's membership (ASHA Leader, July 2019) and speech-language pathology has been identified as one of the "whitest professions" in America (Atlantic, November 2013). This is "our culture" as speech-language pathologists. But, it doesn't have to be. As state association leaders, we can be supportive of university efforts to increase recruitment and retention of minority students, as well as implement committees to address needs regarding diversity, equity and inclusion as they arise. ASHA requires our clinicians to be culturally competent. Because of this, being culturally diverse, equitable and inclusive must be our NEW culture.

    Learner Outcomes: At the end of this presentation, participants will be able to:

    • Discuss the most recent statistics of ASHA members who are minorities.
    • Define current vocabulary related to diversity, equity and inclusion.
    • Explain how state associations can assist with diversity efforts within their states.

    Level of Learning: Introductory

    2:35 pm – 3:20 pm EST

    Balancing Life and Leadership: Strategies for Success
    Marie Ireland, MEd, CCC-SLP, BCS-CL, Vice President of SLP Practice, American Speech-Language-Hearing Association

    Balancing life and leadership can be challenging even for the most experienced professionals. Join in an exploration of strategies and approaches to maintaining balance while volunteering as a leader. Review research and techniques to help you thrive including self care, cultivating balance and resiliency, and establishing priorities and accountability for yourself and the association.

    Learner Outcomes: At the end of this presentation, participants will be able to:

    • Identify strategies for self care
    • Select areas of need for establishing balance
    • Identify priorities for leadership

    Level of Learning: Intermediate

    3:20 pm – 3:30 pm EST


    3:30 pm – 4:30 pm EST

    Roundtables: Implementing Life Balance as a Leader
    Moderators: Amy Rosonet LeBert, CSAP President; Debra Burnett, CSAP Past President; Lyndsey Zurawski, CSAP President-Elect, Beth McKerlie, CSAP Secretary; Mary Faella, CSAP Treasurer

    This roundtable is an extension of the life balance presentation. Attendees will generate situations in which life balance is arduous and then produce solutions. The strategies discussed in the previous presentation will be applied to real-life situations. Attendees will work in groups facilitated by board members to discuss strategies, techniques and specific situations that effect state leaders.

    Learner Outcomes: At the end of this presentation, participants will be able to:

    • Apply life balance strategies in real life situations
    • Give examples of life balance solutions
    • Analyze self care techniques and explain how they are different in leadership roles

    Level of Learning: Introductory

    4:30 pm – 4:45 pm EST

    Nancy McKinley Leadership Award
    Ellayne Ganzfried, MS, CCC-SLP, Chair, Nancy McKinley Leadership Award Committee

    4:45 pm - 5:15 pm EST

    CSAP Business Meeting

    5:15 pm EST



    Continuing Education and Disclosures

    This program is offered for 0.5 ASHA CEUs (various levels, related area)

    Presenter Disclosures

    In-Kind Support Disclosure:
    We want to thank ASHA for their assistance in the planning of the 2020 Fall Conference.



    Attendance to the CSAP Conference is open to state association leaders (current president, president-elect and immediate past president) if the state association is a current member of CSAP, as well as for current CSAP alumni members.

    If your state association hasn't renewed membership for 2020, you can renew online today!

    If you are a past state association president and are no longer part of your state board of directors, you may be eligible to become a CSAP Alumni Member. Learn more about our Alumni Membership and join today!

    Registration Rates: Rates will vary depending on how many leaders from your state association attend.
    • First attendee from your association: $100
    • Second attendee from your association: $75
    • Third attendee from your association: $50
    • Alumni Member: $50
    Online registration has closed. To register, please contact the CSAP Office by emailing csap@robertcraven.com or call 855-727-2836.


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